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SUPPORT

Home » Services » Support

STA DATA has always been oriented to simplify the daily work of designers, through intuitive, reliable programs and assisted by specialized technicians. For this reason, we offer personalized support services that can meet the real needs of our customers.

The SAT service allows subscribers to send requests for assistance to our technicians, via the number 0116699345 or directly from the customer area of our site. In the personal area you can check the status of each request sent.

SAT

The SAT service allows users of STA DATA software to always have a technician on hand to respond to problems with the operation and use of licensed program commands.

To continuously improve efficiency and effectiveness, the upgrade to new versions of the programs is included with the control of the operation on the computer in use. Through Desktop Sharing services, our technicians are always at your side to guarantee an immediate and timely service.

  • Updates

  • Technical assistance

  • Support in the development of projects

  • Support in reading calculation results

SAT PREMIUM

In addition to what is already included in the SAT service, SAT Premium is also available for those looking for comprehensive advice on their projects.

Our technicians, through desktop sharing sessions, will analyze structural designs and models, providing advice and assistance for the optimal setting of the structural solution – from the creation of the calculation model, analysis of the results until the drawing up of the calculation report. This service offers a great help at a small cost, to design better and safely.

  • Updates

  • Technical assistance

  • Support in the development of projects

  • Support in reading calculation results

  • Consulting
  • Support
    • Comparison of support services
    • Support tickets
  • Training
  • Download
  • Lavora con Noi
  • Contatti

S.T.A. DATA offers software and services for structural calculation. Practical, truly operational tools, created by a team of expert professionals, to solve every need.

S.T.A. DATA Srl

  • Via Saluzzo, 71, 10126 Torino (TO)
  • 011-6699345
  • 011-6509864
  • info@stadata.com
  • PI/CF: 05841510018
  • Mon-Fri: 9:00 - 13:00 • 14:00 - 18:00
CONTACTS
  • Commercial service: comm@stadata.com
  • Administration: amministrazione@stadata.com
  • Assistance: info@stadata.com
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© Copyright 2023 - S.T.A. DATA srl
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